¿Por qué no se suben mis imágenes a la plataforma?

En primer lugar, intente utilizar el navegador Google Chrome, si aún no lo ha hecho.

En segundo lugar, sus imágenes deben tener un tamaño específico. EyeSpy360™ funciona de manera independiente con todas las cámaras de 360 grados, siempre que las fotografías que se emitan sean equirrectangulares . Esto significa que tienen una proporción de 2:1 y el ancho es dos veces el tamaño de la altura. Normalmente sugerimos medidas de 5376 x 2688 píxeles.

La mayoría de las cámaras de 360 grados del mercado (incluidas las cámaras Ricoh Theta que recomendamos) generan archivos de la manera correcta de todos modos. Sin embargo, si realiza algún cambio en sus imágenes, en Photoshop, por ejemplo, esto puede cambiar el tamaño y es posible que deba volver a corregirlo.

Contact

Europe
Athene House, 86 The Broadway,
London, NW7 3TD, United Kingdom
contact@eyespy360.com
+44 203 209 7934

North & South America
Suite-D170, 244 5th Ave
New York, 10001, United States
contact@eyespy360.com
+1 917 966 3800

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