Почему мои изображения не загружаются на платформу?

Во-первых, попробуйте использовать браузер Google Chrome, если вы еще этого не сделали.

Во-вторых, ваши изображения должны быть определенного размера. EyeSpy360™ работает независимо со всеми 360-градусными камерами, если выводимые фотографии имеют равнопрямоугольную форму . Это означает, что они имеют соотношение 2:1, а ширина в два раза больше высоты. Обычно мы рекомендуем размеры 5376 x 2688 пикселей.

Большинство 360-градусных камер на рынке (включая камеры Ricoh Theta, которые мы рекомендуем) в любом случае правильно выводят файлы. Однако, если вы внесете какие-либо изменения в свои изображения, например, в Photoshop, это может изменить размер, и вам, возможно, придется его повторно исправлять.

Связаться с

Europe
Athene House, 86 The Broadway,
London, NW7 3TD, United Kingdom
contact@eyespy360.com
+44 203 209 7934

North & South America
Suite-D170, 244 5th Ave
New York, 10001, United States
contact@eyespy360.com
+1 917 966 3800

[{"territory":"Россия","e3play_max_duration":"1800","e3live_idle":"3000000","allow_tour_logo_hide":"1","tours_max":"9999","customizable_label_icon":"1","e3plan_max_floors":"999999","country_codes":"RU","transfer_to":"1","infolabel_fullscreen_enabled":"1","live_tours_max":"0","agents_max":"1","paypal_button_id":"","recurring_interval":"","hide":"0","price":"0","allow_tour_nadir_change":"1","gtm":"GTM-MLJB32W","payg":"2","ordr":"0","trial_days":"0","priceplan":"Pay As You Go","currency":"RUB","territoryID":"ru-ru","support_level":"1","recurring_cost":"0.00","currency_symbol":"₽","priceplanID":"173","allow_tour_nadir_hide":"1","taas_enabled":"1","max_profiles":"0","taas_credits":"0","fbp":"","language":"Pусский","vanity_publish_url":"1","transfer_from":"1","max_call_duration":"99999","images_per_tour_max":"9999","info_label_embed_iframe":"1","allow_live_incoming_calls":"1","allow_tour_logo_change":"1","hide_tour_logo":null},{"territory":"Россия","e3play_max_duration":"1800","e3live_idle":"3000000","allow_tour_logo_hide":"1","tours_max":"9999","customizable_label_icon":"1","e3plan_max_floors":"999999","country_codes":"RU","transfer_to":"1","infolabel_fullscreen_enabled":"1","live_tours_max":"0","agents_max":"3","paypal_button_id":"","recurring_interval":"P1M","hide":"0","price":"1310","allow_tour_nadir_change":"1","gtm":"GTM-MLJB32W","payg":"2","ordr":"0","trial_days":"0","priceplan":"EyeSpy Plus 1","currency":"RUB","territoryID":"ru-ru","support_level":"1","recurring_cost":"1310.00","currency_symbol":"₽","priceplanID":"174","allow_tour_nadir_hide":"1","taas_enabled":"1","max_profiles":"3","taas_credits":"1","fbp":"","language":"Pусский","vanity_publish_url":"1","transfer_from":"1","max_call_duration":"99999","images_per_tour_max":"9999","info_label_embed_iframe":"1","allow_live_incoming_calls":"1","allow_tour_logo_change":"1","hide_tour_logo":null},{"territory":"Россия","e3play_max_duration":"1800","e3live_idle":"3000000","allow_tour_logo_hide":"1","tours_max":"9999","customizable_label_icon":"1","e3plan_max_floors":"999999","country_codes":"RU","transfer_to":"1","infolabel_fullscreen_enabled":"1","live_tours_max":"0","agents_max":"5","paypal_button_id":"","recurring_interval":"P1M","hide":"0","price":"3631","allow_tour_nadir_change":"1","gtm":"GTM-MLJB32W","payg":"2","ordr":"0","trial_days":"0","priceplan":"EyeSpy Plus 3","currency":"RUB","territoryID":"ru-ru","support_level":"1","recurring_cost":"3631.00","currency_symbol":"₽","priceplanID":"175","allow_tour_nadir_hide":"1","taas_enabled":"1","max_profiles":"5","taas_credits":"3","fbp":"","language":"Pусский","vanity_publish_url":"1","transfer_from":"1","max_call_duration":"99999","images_per_tour_max":"9999","info_label_embed_iframe":"1","allow_live_incoming_calls":"1","allow_tour_logo_change":"1","hide_tour_logo":null},{"territory":"Россия","e3play_max_duration":"1800","e3live_idle":"3000000","allow_tour_logo_hide":"1","tours_max":"9999","customizable_label_icon":"1","e3plan_max_floors":"999999","country_codes":"RU","transfer_to":"1","infolabel_fullscreen_enabled":"1","live_tours_max":"0","agents_max":"10","paypal_button_id":"","recurring_interval":"P1M","hide":"0","price":"5547","allow_tour_nadir_change":"1","gtm":"GTM-MLJB32W","payg":"2","ordr":"0","trial_days":"0","priceplan":"EyeSpy Plus 5","currency":"RUB","territoryID":"ru-ru","support_level":"1","recurring_cost":"5547.00","currency_symbol":"₽","priceplanID":"176","allow_tour_nadir_hide":"1","taas_enabled":"1","max_profiles":"10","taas_credits":"5","fbp":"","language":"Pусский","vanity_publish_url":"1","transfer_from":"1","max_call_duration":"99999","images_per_tour_max":"9999","info_label_embed_iframe":"1","allow_live_incoming_calls":"1","allow_tour_logo_change":"1","hide_tour_logo":null}]