Почему мои изображения не загружаются на платформу?

Во-первых, попробуйте использовать браузер Google Chrome, если вы еще этого не сделали.

Во-вторых, ваши изображения должны быть определенного размера. EyeSpy360™ работает независимо со всеми 360-градусными камерами, если выводимые фотографии имеют равнопрямоугольную форму . Это означает, что они имеют соотношение 2:1, а ширина в два раза больше высоты. Обычно мы рекомендуем размеры 5376 x 2688 пикселей.

Большинство 360-градусных камер на рынке (включая камеры Ricoh Theta, которые мы рекомендуем) в любом случае правильно выводят файлы. Однако, если вы внесете какие-либо изменения в свои изображения, например, в Photoshop, это может изменить размер, и вам, возможно, придется его повторно исправлять.

Связаться с

Europe
Athene House, 86 The Broadway,
London, NW7 3TD, United Kingdom
contact@eyespy360.com
+44 203 209 7934

North & South America
Suite-D170, 244 5th Ave
New York, 10001, United States
contact@eyespy360.com
+1 332 373 2638

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