2017-11-17

Best Tips For Live Virtual Property Viewings


So, you’ve taken the leap and are all set to start conducting live virtual property viewings? Welcome! You are going to love it. You may, however, be a bit wary as to what you can expect from hosting a viewing in this way. That’s understandable. It is, after all, a very new way of doing things. And, of course, if you’re going to put your company’s resources into presenting yourself as a future-thinking company, engaging with innovative technology, you had best be sure you do it right. 


That’s why we have a few tips to help you on your way with EyeSpyLIVE™. Don’t worry, it’s all very simple. You’ll be a pro in no time!


Be Ready


Make sure you are ready and waiting. Set yourself to prepare fifteen minutes before the tour is due to start. If you have any doubts about whether it’s working properly, test it out with a colleague first. Take the tour a couple of times yourself and make sure you are fully versed in how the software works. When the client joins you, be ready and waiting with a smile on your face, just as you would in real life.


Act Naturally


You don’t need to be a different person just because you’re doing this virtually. Think of it the same way as if you were FaceTiming a friend, or conducting a Skype video call. You are your same professional self and this live virtual tour format doesn’t change that one iota. Remain positive, confident, and appear entirely competent as you would in a real-life viewing.


Allow Plenty of Time


It pays to be prepared. Allow as much time as you possibly can per live virtual viewing. Be prepared for the eventuality that the client wishes to see other virtual tours after the one you’re in. If you have several to offer, make sure you have segmented these in your database based on their features (number of bedrooms, location, etc) so that you can immediately offer them the opportunity to see a similar property if they wish. 


Treat it Like Any Other Property Viewing


You are used to the standard, in-person property viewing. It’s been in your blood since you became a real estate agent. It might take a bit of getting used to, doing your job in this very different manner. Nonetheless, all the same rules apply. Look good, be positive, be professional, and present everything the way you have always done. 


Finally, be sure to make the added benefits of the technology clear to the clients, that they can re-access again at any point with or without you, then sit back and wait for them to request that in-person viewing that will seal the deal. Chances are, they’ll make that request before your live tour has ended.