Warum werden meine Bilder nicht auf die Plattform hochgeladen?

Versuchen Sie zunächst, den Google Chrome-Browser zu verwenden, falls Sie dies noch nicht getan haben.

Zweitens müssen Ihre Bilder eine bestimmte Größe haben. EyeSpy360™ funktioniert agnostisch mit allen 360-Grad-Kameras, solange die ausgegebenen Fotos gleichrechteckig sind . Das bedeutet, sie haben ein Verhältnis von 2:1 und die Breite ist doppelt so groß wie die Höhe. Wir empfehlen normalerweise Messungen von 5376 x 2688 Pixeln.

Die meisten 360-Grad-Kameras auf dem Markt (einschließlich der von uns empfohlenen Ricoh Theta-Kameras) geben Dateien ohnehin korrekt aus. Wenn Sie jedoch Änderungen an Ihren Bildern vornehmen, z. B. in Photoshop, kann dies die Größe ändern und Sie müssen sie möglicherweise erneut korrigieren.

Kontakt

Europe
Athene House, 86 The Broadway,
London, NW7 3TD, United Kingdom
contact@eyespy360.com
+44 203 209 7934

North & South America
Suite-D170, 244 5th Ave
New York, 10001, United States
contact@eyespy360.com
+1 332 373 2638

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