Proč se moje obrázky nenahrávají na platformu?

Nejprve zkuste použít prohlížeč Google Chrome, pokud ještě nejste.

Za druhé, vaše obrázky musí mít konkrétní velikost. EyeSpy360™ funguje agnosticky se všemi 360stupňovými kamerami, pokud jsou výstupní fotografie ekvidaktouhlé . To znamená, že jsou v poměru 2:1 a šířka je dvakrát větší než výška. Obvykle doporučujeme rozměry 5376 x 2688 pixelů.

Většina 360stupňových kamer na trhu (včetně kamer Ricoh Theta, které doporučujeme) stejně vytváří výstupní soubory správným způsobem. Pokud však provedete nějaké změny na svých obrázcích, například ve Photoshopu, může se tím změnit velikost a možná ji budete muset znovu opravit.

Kontakt

Europe
Athene House, 86 The Broadway,
London, NW7 3TD, United Kingdom
contact@eyespy360.com
+44 203 209 7934

North & South America
Suite-D170, 244 5th Ave
New York, 10001, United States
contact@eyespy360.com
+1 332 373 2638

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