Защо изображенията ми не се качват в платформата?

Първо опитайте да използвате браузъра Google Chrome, ако още не сте.

Второ, вашите изображения трябва да са с определен размер. EyeSpy360™ работи агностично с всички 360-градусови камери, стига получените снимки да са равноъгълни . Това означава, че те са в съотношение 2:1 и ширината е два пъти размера на височината. Обикновено предлагаме размери от 5376 x 2688 пиксела.

Повечето 360-градусови камери на пазара (включително камерите Ricoh Theta, които препоръчваме) така или иначе правят изходни файлове по правилния начин. Въпреки това, ако правите промени в изображенията си, във Photoshop например, това може да промени размера и може да се наложи да го коригирате отново.

Свържете се с

Europe
Athene House, 86 The Broadway,
London, NW7 3TD, United Kingdom
contact@eyespy360.com
+44 203 209 7934

North & South America
Suite-D170, 244 5th Ave
New York, 10001, United States
contact@eyespy360.com
+1 332 373 2638

[{"territory":"България","e3play_max_duration":"1800","e3live_idle":"3000000","allow_tour_logo_hide":"1","tours_max":"9999","customizable_label_icon":"1","e3plan_max_floors":"999999","country_codes":"BG","transfer_to":"1","infolabel_fullscreen_enabled":"1","live_tours_max":"0","agents_max":"1","paypal_button_id":"HMNZ3E7EU6HKG","recurring_interval":"","hide":"0","price":"0","allow_tour_nadir_change":"1","gtm":"GTM-MLJB32W","payg":"2","ordr":"0","trial_days":"0","priceplan":"Pay As You Go","currency":"EUR","territoryID":"bg-bg","support_level":"1","recurring_cost":"0.00","currency_symbol":"€","priceplanID":"173","allow_tour_nadir_hide":"1","taas_enabled":"1","max_profiles":"0","taas_credits":"0","fbp":"","language":"Български","vanity_publish_url":"1","transfer_from":"1","max_call_duration":"99999","images_per_tour_max":"9999","info_label_embed_iframe":"1","allow_live_incoming_calls":"1","allow_tour_logo_change":"1","hide_tour_logo":null},{"territory":"България","e3play_max_duration":"1800","e3live_idle":"3000000","allow_tour_logo_hide":"1","tours_max":"9999","customizable_label_icon":"1","e3plan_max_floors":"999999","country_codes":"BG","transfer_to":"1","infolabel_fullscreen_enabled":"1","live_tours_max":"0","agents_max":"3","paypal_button_id":"HMNZ3E7EU6HKG","recurring_interval":"P1M","hide":"0","price":"12.99","allow_tour_nadir_change":"1","gtm":"GTM-MLJB32W","payg":"2","ordr":"0","trial_days":"0","priceplan":"EyeSpy Plus 1","currency":"EUR","territoryID":"bg-bg","support_level":"1","recurring_cost":"12.99","currency_symbol":"€","priceplanID":"174","allow_tour_nadir_hide":"1","taas_enabled":"1","max_profiles":"3","taas_credits":"1","fbp":"","language":"Български","vanity_publish_url":"1","transfer_from":"1","max_call_duration":"99999","images_per_tour_max":"9999","info_label_embed_iframe":"1","allow_live_incoming_calls":"1","allow_tour_logo_change":"1","hide_tour_logo":null},{"territory":"България","e3play_max_duration":"1800","e3live_idle":"3000000","allow_tour_logo_hide":"1","tours_max":"9999","customizable_label_icon":"1","e3plan_max_floors":"999999","country_codes":"BG","transfer_to":"1","infolabel_fullscreen_enabled":"1","live_tours_max":"0","agents_max":"5","paypal_button_id":"HMNZ3E7EU6HKG","recurring_interval":"P1M","hide":"0","price":"35.99","allow_tour_nadir_change":"1","gtm":"GTM-MLJB32W","payg":"2","ordr":"0","trial_days":"0","priceplan":"EyeSpy Plus 3","currency":"EUR","territoryID":"bg-bg","support_level":"1","recurring_cost":"35.99","currency_symbol":"€","priceplanID":"175","allow_tour_nadir_hide":"1","taas_enabled":"1","max_profiles":"5","taas_credits":"3","fbp":"","language":"Български","vanity_publish_url":"1","transfer_from":"1","max_call_duration":"99999","images_per_tour_max":"9999","info_label_embed_iframe":"1","allow_live_incoming_calls":"1","allow_tour_logo_change":"1","hide_tour_logo":null},{"territory":"България","e3play_max_duration":"1800","e3live_idle":"3000000","allow_tour_logo_hide":"1","tours_max":"9999","customizable_label_icon":"1","e3plan_max_floors":"999999","country_codes":"BG","transfer_to":"1","infolabel_fullscreen_enabled":"1","live_tours_max":"0","agents_max":"10","paypal_button_id":"HMNZ3E7EU6HKG","recurring_interval":"P1M","hide":"0","price":"54.99","allow_tour_nadir_change":"1","gtm":"GTM-MLJB32W","payg":"2","ordr":"0","trial_days":"0","priceplan":"EyeSpy Plus 5","currency":"EUR","territoryID":"bg-bg","support_level":"1","recurring_cost":"54.99","currency_symbol":"€","priceplanID":"176","allow_tour_nadir_hide":"1","taas_enabled":"1","max_profiles":"10","taas_credits":"5","fbp":"","language":"Български","vanity_publish_url":"1","transfer_from":"1","max_call_duration":"99999","images_per_tour_max":"9999","info_label_embed_iframe":"1","allow_live_incoming_calls":"1","allow_tour_logo_change":"1","hide_tour_logo":null}]