Чому мої зображення не завантажуються на платформу?

По-перше, спробуйте скористатися браузером Google Chrome, якщо ви ще цього не зробили.

По-друге, ваші зображення мають бути певного розміру. EyeSpy360™ працює агностично з усіма 360-градусними камерами, якщо вихідні фотографії є рівнопрямокутними . Це означає, що вони мають співвідношення 2:1, а ширина вдвічі більша за висоту. Зазвичай ми пропонуємо розміри 5376 x 2688 пікселів.

Більшість 360-градусних камер на ринку (включаючи камери Ricoh Theta, які ми рекомендуємо) все одно виводять файли правильним способом. Однак, якщо ви вносите будь-які зміни до своїх зображень, наприклад, у Photoshop, це може змінити розмір, і вам, можливо, доведеться виправляти його повторно.

Контакти

Europe
Athene House, 86 The Broadway,
London, NW7 3TD, United Kingdom
contact@eyespy360.com
+44 203 209 7934

North & South America
Suite-D170, 244 5th Ave
New York, 10001, United States
contact@eyespy360.com
+1 332 373 2638

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