Pourquoi mes images ne sont-elles pas téléchargées sur la plate-forme ?

Tout d'abord, essayez d'utiliser le navigateur Google Chrome, si vous ne l'êtes pas déjà.

Deuxièmement, vos images doivent avoir une taille spécifique. EyeSpy360™ fonctionne de manière agnostique avec toutes les caméras à 360 degrés, tant que les photographies produites sont équirectangulaires . Cela signifie qu'ils sont dans un rapport de 2: 1 et que la largeur est deux fois supérieure à la hauteur. Nous suggérons normalement des mesures de 5376 x 2688 pixels.

La plupart des caméras à 360 degrés sur le marché (y compris les caméras Ricoh Theta que nous recommandons) produisent de toute façon les fichiers correctement. Cependant, si vous apportez des modifications à vos images, dans Photoshop par exemple, cela peut modifier la taille et vous devrez peut-être la corriger.

Contact

Europe
Athene House, 86 The Broadway,
London, NW7 3TD, United Kingdom
contact@eyespy360.com
+44 203 209 7934

North & South America
Suite-D170, 244 5th Ave
New York, 10001, United States
contact@eyespy360.com
+1 332 373 2638

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